Your car is carbon everywhere. Except the key.

In full at checkout. A pre-order is charged in full when you place it. It is not a deposit, there is no balance to pay later, and there is no instalment or subscription arrangement of any kind. One payment, taken when you order.

Yes. Cancel any time before your order is dispatched and we refund you in full. Email team@myeurogarage.com with your order number and we will take care of it.

Batch 1 — dispatching mid-December. We email you tracking the moment your parcel is handed over. Dispatch is from Hamilton, New Zealand.

Batch 1 pre-orders close at 11:59pm NZ time, Tuesday 1 December 2026. After that the site takes orders for the January batch — January batch — ships January 2027.

For New Zealand and Australian addresses we expect Batch 1 to arrive before New Year. That is an expectation, based on our dispatch date and normal courier transit times. It is not a guaranteed date.

Each case is cut for one key shape, and the product name tells you which shape that is. Match it to the key in your hand rather than to the model year of the car.

If you are not certain, send a photo of your key to team@myeurogarage.com and we will confirm the fit before you order. If we confirm a fit and the case then does not fit that key, that is a fault on our side: we cover the remedy and the reasonable return costs the law requires.

On BMW keys, with the case fitted, we have tested this: touching the door handle unlocks the car, and push-button start works. Walk-up automatic unlocking may not.

That is BMW only. For Audi, Mercedes-Benz, Porsche and Volkswagen we have no tested behaviour to report, so we make no claim about them.

If the keyless function fails with our case fitted, that is a fault. We cover the remedy and the reasonable return costs the law requires, under the New Zealand Consumer Guarantees Act 1993 or, for Australian customers, the Australian Consumer Law.

Yes, while the window is open. The Christmas Delivery Guarantee is an optional paid add-on, available on New Zealand and Australian delivery addresses. If your order is not delivered by 24 December 2026, we refund the fee and you can cancel the whole order for a full refund.

It closes at 11:59pm NZ time, Friday 27 November 2026. The full terms are on the Christmas Delivery Guarantee page.

Every case ships with Custom key tag + presentation box, so it arrives ready to give. There is nothing to wrap.

To send it straight to the person receiving it, enter their address as the delivery address at checkout. If you want it handled any particular way, say so in the order notes and we will read that before we pack.

Yes. We ship worldwide, dispatched from Hamilton, New Zealand. Rates for New Zealand and Australia: NZ standard $10 · AU standard $15 · Express $25. Anywhere else, shipping is calculated at checkout.

Any import duty, tax or customs charge raised by the destination country is the recipient's to pay, and is not included in what you pay us. We cannot quote it, because your own country sets it, not us.